Sizing
How do I choose between Slim and Regular fit?
Slim fit follows the body with a narrower waist; Regular fit gives more room through the chest and waist. If you are between sizes, choose Regular or the next size up. Every product page has a size chart in inches.
Do you hem trousers?
Yes. Slacks and suit trousers are left long so we can finish them to your length. Hemming is free at the showroom, usually while you wait.
Orders
How do I pay?
PromptPay QR, bank transfer, credit/debit card or cash on delivery (up to ฿5,000). After a PromptPay or bank transfer, upload your slip on the order page and we confirm it within working hours.
When will my order arrive?
Standard delivery takes 2–3 working days in Bangkok and nearby provinces, 3–5 days elsewhere. Express delivers the next working day in Bangkok.
Is there a free gift?
Yes — every order of ฿1,790 or more gets a black skinny tie, added automatically to your order.
Returns
Can I exchange a size?
Unworn items with tags can be exchanged within 7 days of delivery. Bring them to the showroom or contact us to arrange a pickup.
Made-to-measure
How long does a made-to-measure suit take?
About 14 days from your measurement appointment, including one fitting. Rush service (7 days) is available for a fee.
Can I send my own measurements?
Yes. Use the measuring guide in the configurator, or save several measurement profiles in your account. For suits we recommend a showroom measurement — it is free.
Uniforms
What is the minimum order for uniforms?
From 10 pieces per request. Volume discounts start at 30 pieces (5%), 100 pieces (10%) and 300 pieces (15%).
Can you embroider our logo?
Yes. Upload your logo with the request; embroidery is quoted per piece. We send a digital proof before production.